Solutions Medical Answering Service   Solutions Medical Answering ServiceSolutions Medical Answering ServiceSolutions Medical Answering Service

Solutions Medical Answering Service is a full-service professional answering service.

  • Servicing the medical community for over 5 decades.
  • Physician-owned
  • Answering protocols developed by physicians for physicians.
  • Acquired from 2 Medical Societies.

Solutions Medical Answering Service understands the demands of your practice.

  • 24/7 live, medically-trained operators with, on average, 2 years experience handling patient phone calls in a prompt, professional, superior manner to which your patients are accustomed.
  • We are sensitive to the time constraints of the physician and personnel.
  • State-of-the-art telecommunication technology to deliver your patients' needs in a clear, error-free delivery each and every time- how you want it, when you want it.

Our technology platform allows us to synchronize accounts across time zones in order to accommodate 24/7 answering nationally.

The Solutions Advantage

Medically Exclusive

  • Our medical division has been in business for over 5 decades!
  • Full-time operators; medically-trained and dedicated.

Among the highest client retention in the industry

  • Currently servicing approximately 900 medical accounts.
  • The average medical account receives over 575 calls per month.
  • Over 5,000,000 medical calls per year!

Operators pick up on 1st or 2nd ring 90% or more of the time.

"Reverse Commute" for many patients calling our East Coast facilities.

  • When your physicians are on call or out of the office (i.e., their high volume call period) we are ready and waiting during our low volume period.
  • This means even faster turn around times for patients outside of the Eastern Standard time zone.
"One stop shopping"
  • Choose from live answering, teleconferencing and transcription services from 1 service company.
  • Save time and feel confident with 1 service company who knows your account inside and out.
  • We offer discounts if you package multiple services together!

Director of Sales -
Contact Liz Collins
(860)570-5543 or (800)449-0531